B.In development
Booking.com
Global OTA
The biggest source of online bookings for many SA guesthouses. Reservations, changes and reviews in one view.
i.
Online travel agents
Rates and availability in one place, bookings straight into your calendar, and fewer double bookings. These are the booking sites where local and international guests look for a bed.
Booking.com & Agoda via Channex · In developmentAgIn development
Agoda
Global OTA
Reach travellers from Asia and beyond, with rates and rooms kept in step with your other channels.
ExPlanned
Expedia
Global OTA · Expedia Group
Open your rooms to Expedia's international audience without retyping a single booking.
HcPlanned
Hotels.com
Global OTA · Expedia Group
Another big Expedia Group storefront, fed from the same availability as the rest.
AbPlanned
Airbnb
Homes & stays
Great for cottages, self-catering units and boutique rooms. Calendars stay synced so nobody arrives to a full house.
TcPlanned
Trip.com
Global OTA
A growing channel for travellers from China and across Asia.
SnPlanned · calendar sync (iCal)
SafariNow
South African OTA
South African booking site for B&Bs, guesthouses and self-catering. No direct connection route yet; calendar sync (iCal) is planned.
LsPlanned · calendar sync (iCal)
LekkeSlaap
South African OTA
South African booking site for local getaways. No direct connection route yet; calendar sync (iCal) is planned.
TaPlanned
Tripadvisor
Reviews & discovery
Keep an eye on what guests say, and help travellers who are comparing places find you.
ii.
Travel agents & wholesalers
We plan to support corporate travel agents, tour operators, destination management companies and wholesalers, so they can check availability and confirm bookings more easily. There is no connection route yet and no date is promised.
Plannediv.
Accounting that adds up
Every booking, deposit and invoice flows into your books, so month-end isn't a weekend job.
In development
Indawo Books
Built into Indawo AI
Simple invoices, deposits and statements created from your bookings, in Rand, with the guest details already filled in. Export to your accounting software is planned.
v.
Payments, the SA way
Let guests pay deposits and balances by card, instant EFT or tap-to-pay, using the South African gateways they trust. Choose the one that suits you.
PlannedPfPlanned
Payfast
Online payments · Payfast by Network
Cards, instant EFT and more on a pay-link or booking page. Includes the Paygate gateway.
PePlanned
Peach Payments
Payment gateway
Flexible online payments and payment links, built for South African businesses.
YoPlanned
Yoco
Card machines & online
Tap-to-pay at reception and online payment links for deposits.
OzPlanned
Ozow
Instant EFT
Guests pay straight from their banking app, with no card needed.
StPlanned
Stitch
Payments infrastructure
Pay-by-bank and card payments through one modern API.
iKPlanned
iKhokha
Card machines & pay links
Card machines and payment links that work well for smaller properties.
vi.
Messaging & reviews
Talk to guests where they already are, and hear about every review the moment it lands.
WaIn development
WhatsApp Business Platform
Guest messaging · works with the WhatsApp Business Platform
Being built: confirmations, check-in links and friendly reminders on WhatsApp for guests who opt in, plus team alerts for new reviews. Not live yet.
GIn development
Google Business Profile
Google reviews & listing
Being built: see your Google reviews next to your Booking.com reviews, and reply from one place.
FbPlanned
Facebook & Instagram
Social messages
Messages from your Facebook page and Instagram brought into the same unified inbox.
vii.
Channel manager connectivity
Already using a channel manager? Keep it. We plan to work alongside the ones popular with South African properties, so switching on Indawo AI doesn't mean starting over.
PlannedNbPlanned
NightsBridge
SA booking system & channel manager
Widely used by South African guesthouses and lodges.
SmPlanned
SiteMinder
Global channel manager
Popular with hotels and larger lodges selling on many channels.
CxIn development
Channex
Channel manager API
Connectivity provider through which our Booking.com and Agoda connections are being built.
viii.
Professional services
Help with the admin nobody enjoys, from people who do it every day.
SLAvailable
Stahlberg Legal & Administration
Collections administration · Legal administration · part of the same group as Indawo AI
When a deposit or balance is overdue, Stahlberg handles the collections administration: polite, documented follow-ups linked to the booking and invoice, so you don't have to chase. Stahlberg also offers legal administration support for hospitality businesses. Stahlberg is part of the same group as Indawo AI; it provides collections administration and legal administration, not debt collection, and is not a firm of attorneys.
About this page. Indawo AI is an independent South African software business. The companies and products named on this page are listed only to describe systems that Indawo AI connects to, or plans to connect to, and what each status means: Available – a working connection that clients use today; In development – we are building or testing it; Planned – on our roadmap, with no date promised. Unless a page says otherwise, Indawo AI has no partnership, reseller, certification or endorsement arrangement with these companies, and they do not sponsor or approve Indawo AI. Some connections work through third-party connectivity providers (for example, Booking.com and Agoda connections run through Channex), and every connection depends on that company's own terms, which can change or be withdrawn. All trade marks, names and logos belong to their owners and are used only to identify their products. Stahlberg Legal & Administration is part of the same group as Indawo AI. Last updated: 20 October 2026.